REFUND POLICIES: UNDER NO CIRCUMSTANCES WILL WE ISSUE A REFUND FOR COMPLETED WORK. REFUNDS WILL ONLY BE ISSUED IF YOUR WORK HAS NOT BEEN STARTED. PLEASE UNDERSTAND THAT NO REFUND WILL BE ISSUED IF PROJECT HAS BEEN STARTED AND/OR COMPLETED.

ORDER CANCELLATIONS: CLIENTS ARE NOT PERMITTED TO CANCEL AN ORDER AFTER 24 HOURS. WE WILL NOT CANCEL AN ORDER IF THE PROJECT HAS BEEN STARTED. PLEASE KEEP THIS IN MIND BEFORE BOOKING.

COMMUNICATION: WE AT CIAHSDESIGNS ARE BIG ON COMMUNICATION, HOWEVER, WE MAY BE SO BUSY TO THE POINT WHERE WE CAN NOT CHECK IN WITH YOU EVERY SINGLE DAY. PLEASE FEEL FREE TO REACH OUT IF EVER NEEDED, AND EXPECT A RESPONSE WITHIN 24 HOURS.

BUSINESS DAYS AND HOURS: WE ARE OPEN MONDAY-FRIDAY FROM 10AM-5PM. BEFORE 10AM AND AFTER 5PM, WE WILL NOT ANSWER ANY EMAILS UNTIL THE FOLLOWING BUSINESS HOURS. WE DO NOT OPERATE ON WEEKENDS, HOLIDAYS (FEDERAL AND/OR PERSONAL).

TURNAROUND TIMES: OUR TURNAROUND TIMES ARE CURRENTLY 7 BUSINESS DAYS. AGAIN, BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS, PERSONAL OR FEDERAL. 

YOUR DESIGNS: BEFORE BOOKING, PLEASE HAVE A COMPLETE VISION OF HOW YOU WOULD LIKE YOUR DESIGNS. WE DO NOT FREESTYLE DESIGNS. PLEASE BE SURE TO INCLUDE ANY INSPIRATION LINKS, OR ANY INSPIRATION PHOTOS. IF YOU DON'T HAVE AN INSPIRATION LINK OR PHOTO, PLEASE DO YOUR VERY BEST TO EXPLAIN YOUR VISION, OR HELP US HELP YOU BY DRAWING IT OUT. 

PLEASE DO NOT BOOK A WEBSITE BEFORE VIEWING THE WEBSITE CHECKLIST.

BY PLACING ANY ORDER, YOU ARE AGREEING TO ALL TERMS, CONDITIONS, AND POLICIES. I CAN'T WAIT TO WORK WITH YOU!
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